Last updated: May 2026
These Terms of Service ("Terms") govern your access to and use of the reenjar platform, including the school web dashboard and the reenjar parent mobile app (collectively, the "Service"), operated by reenjar ("we", "us", or "our").
By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.
By accessing or using reenjar, you confirm that you are at least 18 years old (or have reached the age of majority in your jurisdiction), that you have the legal capacity to enter into these Terms, and that you agree to comply with them.
If you are accepting these Terms on behalf of a school or organisation, you represent that you have the authority to bind that organisation to these Terms.
Reenjar is a school fee management platform that provides:
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.
Schools are onboarded onto reenjar by a member of the reenjar team. Upon onboarding, the designated school administrator receives login credentials via email. School administrators are responsible for keeping credentials confidential and for all activity that occurs under their account.
You agree to provide accurate, complete, and up-to-date information about your school, its students, and parent contacts. You are responsible for the accuracy of all data you enter into the platform, including student names, parent email addresses, and bank account details.
By uploading student and parent data to reenjar, you confirm that:
You are solely responsible for ensuring the bank account registered under Finance is accurate and belongs to your school. Reenjar is not liable for transfers made to an incorrectly registered account.
School administrators may add team members with different access roles. You are responsible for all actions taken by team members under your school's account and for revoking access when team members leave your organisation.
Parents access the reenjar mobile app using their Google account. By using Google Sign-In, you agree to Google's Terms of Service and Privacy Policy. You are responsible for the security of your Google account.
Your ability to receive fee requests and make payments depends on signing in with the Google account whose email address your child's school has on file. If there is a mismatch, contact your school's administrator to update the email address in their records.
By initiating a payment through reenjar, you authorise a bank transfer for the exact amount shown. You are responsible for ensuring the transfer is made for the correct amount to the virtual account number provided. Reenjar is not responsible for transfers made to incorrect account numbers or for incorrect amounts.
All payments are processed by Flutterwave, an independent third-party payment processor. By making a payment through reenjar, you agree to Flutterwave's terms and conditions. Reenjar does not store your bank account details or card information.
When a parent initiates a payment, Flutterwave generates a temporary virtual bank account for that specific transaction. The virtual account is valid for a limited time (displayed in the app). Reenjar is not responsible for payments made after the virtual account expires.
Virtual bank accounts are generated for the exact amount of the fee request. Transfers for a different amount may not be matched to the correct fee. You must transfer the full amount shown.
Payment status is updated automatically when Flutterwave confirms receipt of a bank transfer. This typically happens within a few minutes of the transfer being processed by your bank. Reenjar is not responsible for delays caused by your bank or the inter-bank settlement system.
Schools may initiate settlement transfers to their registered bank account from the Finance page. Transfers are processed by Flutterwave and typically complete within a few minutes to a few hours. Reenjar is not responsible for delays in settlement caused by Flutterwave or the Nigerian banking system.
Reenjar charges a platform subscription fee to schools (as described on our Pricing page). Payment processing fees are charged by Flutterwave on transactions. These fees are disclosed clearly before any payment is confirmed.
Reenjar does not process refunds of school fee payments — any refund or reversal must be arranged directly between the school and the parent. If a payment was made in error, contact your school's administrator and hello@reenjar.com.
You agree not to:
Violation of any prohibited conduct may result in immediate suspension or termination of your account.
Your use of reenjar is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.
The reenjar platform, mobile app, and all associated content (design, software, trademarks, logos, and documentation) are owned by reenjar and are protected by applicable intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for its intended purpose — managing school fees. This licence does not include any right to sublicense, modify, copy, or distribute any part of the Service.
You retain ownership of the data you upload to reenjar (student records, payment data). By uploading data, you grant us a limited licence to process and store that data solely to provide the Service to you.
The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, reenjar makes no warranties, express or implied, including but not limited to:
Reenjar is a platform that facilitates communication between schools and parents, and the processing of fee payments via Flutterwave. We are not a bank, financial institution, or payment service provider. All financial transactions are subject to Flutterwave's terms and the Nigerian banking system.
To the maximum extent permitted by applicable Nigerian law, reenjar and its directors, employees, and agents shall not be liable for:
In any event, reenjar's total liability to you for any claim arising from these Terms or use of the Service shall not exceed the amount you paid to reenjar in the 3 months preceding the claim.
Important: Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for consequential damages. In such jurisdictions, our liability is limited to the extent permitted by law.
You agree to indemnify, defend, and hold harmless reenjar and its directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:
School administrators may request account closure by contacting hello@reenjar.com. Parents may stop using the app at any time. These Terms will continue to apply to data we retain under our retention policy.
We may suspend or terminate your access to the Service immediately if:
In cases of termination for breach, we are not obligated to provide advance notice.
Upon termination, your right to use the Service ceases immediately. We will retain your data as required by our data retention policy and applicable Nigerian law. Sections 7, 8, 10, 11, and 13 of these Terms survive termination.
These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any dispute arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Nigeria.
We encourage you to contact us first to resolve any disputes informally before pursuing formal legal action.
We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and notify active school accounts by email at least 14 days before the changes take effect.
Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using the Service.
If you have any questions about these Terms, please contact us: